User Experience and Usability Evaluation for Sanford Inspire Program

User Experience and Usability Evaluation for Sanford Inspire Program

A user experience and usability evaluation for Sanford Inspire Program online platform of Arizona State University. SIP offers online courses for educators and users working in different educational institutes.  The evaluation study conducted to identify usability problems of  SIP’s website. We conducted the user experience and usability testing with potential current users, and future expected users. In addition to real time user tracking, think-aloud testing and task analysis, the evaluation process included working with stakeholders of the project, interviews with users, doing focus groups for teachers. We submitted and presented the evaluation results to the project team, that included submitting a prototype to visualize our recommendations. Dr. Ryen Borden, the Executive Director of the program, praised the evaluation and described it as “a wonderful user experience and usability evaluation”, and that “it identified problems that they had not realized are problematic to some of their users”.

This user experience and usability evaluation was conducted with my colleague Arusyak Gevorgyan.